Privacy Policy

Effective Date: 21 April 2025
Company Name: Pivot Sports
Website: www.pivotsports.com.sg

1. Your Privacy Matters to Us

At Pivot Sports, we are committed to protecting your personal data and respecting your privacy. This policy outlines how we collect, use, disclose, and safeguard your information in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

2. Information We Collect

We may collect and process the following types of personal data:

  • Your name, contact number, email address, and mailing address

  • Payment and billing information

  • Order details and preferences

  • Any other information you voluntarily provide through our website, contact forms, or direct communication

We may also collect non-personal data (e.g., IP address, browser type) to enhance your browsing experience.

3. How We Use Your Information

We may use your personal data for purposes including:

  • Processing and fulfilling your orders

  • Responding to your inquiries or requests

  • Sending order updates, promotions, or newsletters (only if you opt in)

  • Improving our website, products, and customer experience

  • Complying with legal or regulatory obligations

4. Disclosure of Your Information

We do not sell your personal data. We may share your information with trusted third parties, only when necessary to:

  • Fulfill your orders (e.g., courier or logistics partners)

  • Manage payments (e.g., payment gateways)

  • Provide marketing or analytics support (e.g., email marketing tools)
    These parties are required to maintain the confidentiality of your information and comply with data protection laws.

5. Protection of Personal Data

We implement appropriate security measures to protect your personal data from unauthorized access, collection, use, disclosure, or loss. While no system is completely secure, we continually update our practices to enhance data safety.

6. Retention of Data

We retain your personal data only for as long as necessary to fulfill the purposes stated in this policy, or as required by law. When your data is no longer needed, we will securely dispose of it.

7. Your Rights

Under the PDPA, you have the right to:

  • Access the personal data we hold about you

  • Correct any inaccuracies in your personal data

  • Withdraw consent to the use of your personal data at any time

To make a request, please contact us at the email address below.

8. Cookies and Tracking Technologies

Our website may use cookies to personalize your experience and collect statistical data. You can choose to disable cookies through your browser settings, though this may affect certain features of our site.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

10. Policy Updates

This Privacy Policy may be updated from time to time. We will post any changes on this page and update the effective date. Continued use of our website after any changes indicates your acceptance of the updated policy.

11. Contact Us

If you have any questions, requests, or feedback regarding this policy, please contact us at:
📧 Email: info@pivotsports.com.sg